Question 1

Is my gold real and physically backed?

Accepted Answer

Yes. Every gram you buy is allocated 24K physical gold, held in an insured Dubai vault under your name by Loomis International and independently audited. You can take physical delivery at any time.

Question 2

Is there a minimum commitment?

Accepted Answer

No. Start from AED 10, add whenever you like, sell whenever you need. No monthly commitment, no penalty.

Question 3

Are there any fees to buy, hold or sell?

Accepted Answer

No subscription and no storage fee. Our margin sits inside the buy-sell spread and every order shows the full breakdown before you confirm. Physical delivery carries a minting and courier charge, also shown up front.

Question 4

What happens to my gold if JustGold stops operating?

Accepted Answer

Your gold is allocated to you and held by Loomis International as custodian, separate from company assets. It is your property, not ours.

Question 5

Is JustGold Shariah compliant?

Accepted Answer

Yes. Independently reviewed and certified by Panacea Consulting, Bahrain. Every purchase is backed by real physical gold and silver, with no interest and no lending against your holding. See our Shariah compliance page.

Question 6

How quickly can I sell my gold and get paid?

Accepted Answer

You can sell gold anytime after 24 hours from the time of purchase from the app at the live selling price. The app shows the complete order details before you confirm the sale.

Question 7

How are gold prices set in the app?

Accepted Answer

Prices on JustGold are linked to live international gold and silver market rates. The final transaction price is clearly shown before you confirm your purchase.

Question 8

Can I take physical delivery of my gold?

Accepted Answer

Yes. You can redeem gold and silver through the app. Available products, delivery details, and any applicable charges are shown before confirmation in the Delivery section of the app.

Questions about gold?We have the answers.

Frequently asked questions

Still have a question?

Start with AED 10.
Grow it at your own pace.

Questions about gold?We have the answers.

Frequently asked questions

Still have a question?

Start with AED 10. Grow it at your own pace.

Start with AED 10.
Grow it at your own pace.